This Privacy Policy (“Privacy Policy”) describes our policies on the collection, use, and disclosure of information about you (“you”) in connection with your use of our websites, mobile applications and related services (“Site”). The terms “we”, “us”, and Company refer to RHP Management – website www.rainhellphyre.com an Illinois limited liability company. When you use the Site, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy. Use of the Site is subject to the Terms of Services agreement, which is available at [www.rainhellphyre/terms.com].
(a) Information Company Collects. Company may collect the following information that identifies you when accessing the Site (collectively, “Information”), (i) information which includes usernames, names, addresses, phone numbers, and email addresses, (“Personally Identifiable Information”), (ii) other information you provide to Company but that does not identify you personally, such as records of your visits, and (iii) information you submit when using the Site, information from third parties, and traffic and usage information generated from your visits to the Site, including traffic data and the type of device that you use to access the Site.
(b) Tracking Technologies Company Uses. Company may use a variety of technologies to collect Information, including cookies, flash cookies, web beacons, general log information, and referral information from third party websites. The information we collect automatically is only statistical data and does not include personal information. It helps us to improve the Site and to deliver a better and more personalized service, including by enabling us to (i) estimate our audience size and usage patterns, (ii) store information about your preferences, allowing us to customize the Site according to your individual interests, (iii) speed up your searches, and (iv) recognize you when you return to the Site. The technologies we use for this automatic data collection may include:
(i) Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Site.
Certain features of the Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Site. Flash cookies are not managed by the same browser settings as are used for browser cookies. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.
(iii) Web Beacons. Pages of the Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
(c) How Our Company Collects Information. The information Company collects on or through the Site may include (i) information that you provide by filling in forms on our Site. This includes information provided at the time of placing an order (ii) records and copies of your correspondence (including email addresses), if you contact us, (iii) details of transactions you carry out through the Site and of the fulfillment of your orders, and (iv) your search queries on the Site.
When you make a purchase through our website you will engage with our third- party payment services provider. The personal information collected by third-party payment services (such as your credit card number and billing address) is for the sole purpose of processing transactions and no credit card or billing info is available to us. These transactions include – fulfilling your orders, facilitating payment for your purchases through www.rainhellphyre.com, preventing transactional fraud and in accordance with your preferences and permissions and the terms and conditions set forth in your and our agreements with those third-party payment services. We only store a tokenized (anonymized) version of such information and do not maintain payment card information on our servers. Personal information collected from you by these third-party payment services is governed by the applicable third-party payment service’s privacy notice. You should review their privacy notice prior to submitting any personal information to them. When you make a purchase, depending upon your payment method, an authorization is obtained in the amount of your cart balance. Your payment information is securely stored by our third-party payment processors. Once your item (s) are processed the charge for your purchase is submitted to your bank for processing and email information, order history, returns, and downloads are securely stored by Us.
The Company uses Google Analytics, a web analytics service provided by Google, Inc. on the Site. Google Analytics uses cookies or other tracking technologies helps the Company analyze how users interact with and use the Site, compile reports on the Site’s activity, and provide other services related to the Site activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. The Site does not use Google Analytics to gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google click here.
3. How Company Uses Information. Company may use the Information its collects to provide, operate, maintain, improve, and promote the Site; enable you to access and use the Site, including viewing content; send transactional messages, including responding to your comments, questions, and requests, providing you service and support, and sending you technical notices, updates, security alerts, and support and administrative messages; product download details, send promotional communications, such as providing you with information about services, features, newsletters, offers, promotions, contests, and events; monitor and analyze trends, usage, and activities in connection with the Site and for marketing or advertising purposes; investigate and prevent fraudulent transactions, unauthorized access to the Site, and other illegal activities; and personalize the Site content, features, or advertisements.
(a) Service Providers. Company may share Information with third party service providers it employs to perform functions and provide services for Company and the Site, subject to the terms of this Privacy Policy, and only to the extent necessary to prevent, detect, and investigate fraud or other prohibited activities and to facilitate dispute resolution.
(b) Buyers of the Company. Company may share Information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about the Site users is among the assets transferred.
(c) Other Types of Sharing. Company may share Information with third parties if requested by you, if you provide your consent, or for any other purpose disclosed by the Company to you when you disclose the Information. Company may also disclose your Information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, to enforce or apply our terms of use [Terms of Use] and other agreements, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others.
6. User Settings. Company shall provide you the ability to exercise certain controls and choices regarding Company’s collection, use, and sharing of your information, to the extent required by law, which might include the ability to correct, update, and delete your account information; change choices for subscriptions and newsletters; choose whether or not to receive offers from Company; and choose whether you receive targeted advertising from Company or third party advertising partners. You may also send us an email at: [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
7. No Security Guarantees. Company does not guarantee against all unauthorized disclosure, alteration, or destruction or Information. You can help protect the privacy of your own Information by using encryption and other techniques to prevent unauthorized interception of your Information. You are responsible for the security of your Information that you transmit to the Company or view, download, or otherwise access when using unencrypted, public, or otherwise unsecured networks.
8. Changes to Policy. Company may change this Privacy Policy at its discretion. Company shall provide reasonable notice of any such changes on the Site through a notice posted on the Site. Your continued use of the Site after notice of the changes has been posted to the Site will be deemed acceptance of the changes, if a reasonable time has passed in which you could review the changes, but regardless as to whether the you actually did review the changes.
Links to Other Websites. Company will not be responsible for the content on or privacy practices of third-party sites linked to from the Site.
Jurisdiction. The information Company obtains from or about you may be processed and stored in the United States, which may provide for different data protection rules than the country in which you reside.
Contact. You may contact RHP Management by email at [email protected], or call 312-436-2204.
CALIFORNIA CONSUMERS’ RIGHTS AND CHOICES
1. Right to Request Information. If you are a California resident, California law permits you to request information regarding the:
(a) Categories of Personal Information (as defined by applicable California law) collected, sold or disclosed by us;
(b) Purposes for which categories of Personal Information collected by us are used;
(c) Sources of information from which we collect Personal Information; and
(d) Specific pieces of Personal Information we have collected about you.
2. Opt-out Rights. In addition, if you are a California resident you may:
(a) Opt-out of the sale of your Personal Information, in some circumstances; and
(b) Request deletion of your Personal Information that was collected directly from you by us and our service providers, in some circumstances.
(c) You will not be discriminated against for exercising your rights under the California Consumer Privacy Act.
(a) “Personal Information” is information associated with or used to identify or contact a specific person. Categories of Personal Information may include: (1) Identifiers (such as names, addresses, phone number, date of birth, etc); (2) Personal Characteristics (such as gender, race, etc); (3) Internet/Electronic Activity (such as browsing history, app use, device ID, IP Address, etc); (4) Geolocational Data (such as GPS tracking, satellite tracking, etc); (5) Professional Information (such as employment history, salary, etc); (6) Educational Information (such as grades, attendance, etc); and (7) Inferences (such as any info drawn from other pieces of Personal Information).
(b) Some categories of sources may include, but are not limited to, the consumer directly, advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, social networks, and data brokers. We have listed below the categories of personal information we may have collected from California residents in the past 12 months.
(i) Identifiers. Categories of sources from which we may obtain your “Identifiers” include: Directly from consumers, advertising networks, internet service providers, data analytics providers, and other service providers and third parties. The purposes for collecting your “Identifiers” include: to help us personalize and continually improve your experience on the Site, including fulfilling your orders and requests for information, analyzing and compiling trends and statistics, communicating with you, and for the other purposes identified above in this Privacy Policy.
(ii) Commercial Information. Categories of sources from which we may obtain your “Commercial Information” include: Directly from consumers, advertising networks, internet service providers, data analytics providers, and other service providers and third parties. The purposes for collecting your “Commercial Information” include: to help us personalize and continually improve your experience on the Site, including fulfilling your orders and requests for information, analyzing and compiling trends and statistics, communicating with you, and for the other purposes identified above in this Privacy Policy.
(iii) Inferences. Categories of sources from which we may obtain your “Inferences” include: Directly from consumers, advertising networks, internet service providers, data analytics providers, and other service providers and third parties. The purposes for collecting your “Inferences” include: to help us personalize and continually improve your experience on the Site, including fulfilling your orders and requests for information, analyzing and compiling trends and statistics, communicating with you, and for the other purposes identified above in this Privacy Policy.
(c) We may share any of the above-listed information with our service providers. The categories of service providers with whom we share information and the services they provide are described above in this Privacy Policy.
(d) We do not sell personal information to third parties.
(a) Contact for Requests. You may also make those requests by calling (312) 436- 2204. Please be aware that we do not accept or process requests through other means (e.g., via fax, social media, email addresses, etc.).
(b) Verifying Information. When you make a request, we may ask you to provide verifying information, such as your name, email, or phone number. We will review the information provided and may request additional information via email or other means to ensure we are interacting with the correct individual. Please also be aware that making any such request does not ensure complete or comprehensive removal or deletion of Personal Information or content you may have posted, and there may be circumstances in which the law does not require or allow us to fulfill your request.
Your California Shine the Light Rights. If you are a California resident, California’s “Shine the Light” law permits you to request certain information regarding the disclosure of your Personal Information by us and our related companies to third parties for the third parties’ direct marketing purposes. To make a California Shine the Light request, you can call (312) 436- 2204 or email us at [email protected]. Please note that these Shine the Light requests are separate from any request made under the California Consumer Privacy Act (CCPA); if you would like to make a request under the CCPA please following the directions set forth above in the Requests subsection.